Contact information

Provider Identification (§ 5 DDG):
Horse d'Oeuvre
WBB Asia Treats — Inhaber: Steffen Boesche
Hochstraße 9
13357 Berlin, Germany

Contact:
E-Mail: info@horsedoeuvre.com

VAT Identification Number (§ 27a UStG):
DE457543833

Feed Manufacturer Registration:
α-DESL100011

Notice on Opened / Perishable Feed (§ 312g Abs. 2 BGB):
Because our products are natural equine feed without artificial preservatives, already opened or unsealed bags are excluded from return and refund for health-protection and feed-hygiene reasons (§ 312g Abs. 2 Nr. 2 & Nr. 3 BGB).

Editorial Responsibility (§ 18 Abs. 2 MStV):
Steffen Boesche, Hochstraße 9, 13357 Berlin

Consumer Dispute Resolution (§ 36 VSBG): We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Dispatch Origin: All orders of Amuse Bouche — Beeren Harmonie (1 kg) are packed and dispatched directly from Berlin, Germany (Hochstraße 9, 13357 Berlin).

Complimentary Shipping: Orders over 75,00 € qualify for complimentary shipping within Germany.

Shipping Rates & Delivery Time: Exact shipping costs are displayed transparently at checkout prior to order submission. Standard delivery time is 2–4 business days within Germany and 4–7 business days within the EU.

Questions: Reach us any time at info@horsedoeuvre.com.

Statutory 14-Day Right of Withdrawal (Unopened Goods): Consumers have the right to withdraw from this contract within fourteen (14) days without giving any reason, provided the goods remain unopened and originally sealed. The withdrawal period is fourteen days from the day on which you (or a third party designated by you who is not the carrier) received the goods.

How to Exercise Withdrawal: Send a clear statement (e.g., via email) to:
WBB Asia Treats — Inhaber: Steffen Boesche
Hochstraße 9, 13357 Berlin, Germany
E-Mail: info@horsedoeuvre.com

Exclusion for Opened / Perishable Feed (§ 312g Abs. 2 Nr. 2 & Nr. 3 BGB): Because natural horse feed without artificial preservatives is perishable and unsuitable for return for health-protection and feed-hygiene reasons, the right of withdrawal expires prematurely once the bag seal has been opened or removed after delivery. Opened bags cannot be returned or refunded.

Data Controller (GDPR / DSGVO):
WBB Asia Treats — Inhaber: Steffen Boesche, Hochstraße 9, 13357 Berlin, Germany
E-Mail: info@horsedoeuvre.com

Hosting & Order Processing (Art. 6 Abs. 1 lit. b GDPR): Our online store is hosted on Shopify (Shopify International Limited, Ireland). When you place an order, we process your name, billing/shipping address, email address, and payment details exclusively to fulfill your contract and statutory tax retention obligations.

Your Rights (Art. 15–21 GDPR): You have the right to request access, correction, deletion, restriction of processing, and data portability regarding your stored personal data at any time via info@horsedoeuvre.com.

1. Contracting Party: Purchase contracts via this online store are concluded with WBB Asia Treats — Inhaber: Steffen Boesche, Hochstraße 9, 13357 Berlin, Germany (VAT ID: DE457543833, E-Mail: info@horsedoeuvre.com).

2. Prices & Shipping: All prices are stated in Euro (€) including statutory German VAT (MwSt.), plus shipping costs displayed at checkout.

3. Perishable Equine Feed & Returns: Opened or unsealed bags are excluded from return and refund due to their perishable natural feed nature and hygiene regulations (§ 312g Abs. 2 Nr. 2 & Nr. 3 BGB).

4. Governing Law: German law applies, preserving mandatory consumer protection provisions of the customer's country of habitual residence.